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Frequently Asked Questions

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Thank you for reviewing our Frequently Asked Questions. Our goal is to provide an educational tool for information exchange on general business topics. The web area provides accurate, relevant content and gives the marketplace an opportunity to ask questions and get answers to business-related topics.

Sawgrass will continue to lead the way with new products and continued innovation in the area of digital transfer technologies. Once again, thank you for visiting us. We hope you will find the information provided helpful.

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Submitted questions will be fielded by our Public Relations team and will be posted on the web site along with the original question.

 


Who is Sawgrass Technologies?

Sawgrass Technologies, Inc. is a specialty chemical research company developing innovative vertical market solutions with patented digital transfer imaging technology. By combining leading-edge digital ink products with advanced colour management software, Sawgrass has developed state–of–the–art systems for high-quality colour printing of personalised and customised images onto a wide variety of surfaces. These technologies enable customers to create, manage, and deliver visually rich products by harnessing the power of digital printing. Sawgrass Technologies sells and supports Sawgrass products in North and South America.


Who is Sawgrass Europe?

Sawgrass Europe is the European division of Sawgrass Technologies. Headquatered in Basel - Switzerland, with an additional office in Sheffield - UK, Sawgrass Europe is committed to delivering high quality service and products that every customer can trust. Sawgrass Europe distributes and supports Sawgrass Technologies products throughout Europe, Africa, Asia and Australia.


Did Sawgrass invent inkjet sublimation printing?

Prior to the mid–1990’s, a commercially viable/stable inkjet sublimation ink was not available in the market. There were unsuccessful attempts to sell sublimation inks for use in inkjet printers. These inks however tended to quickly settle out and could not be printed for more than a few hours without permanently damaging the print heads.

Sawgrass’ first solution for the problems encountered with inkjet sublimation was a wax thermal sublimation printer product released in the early 1990’s. Shortly after the successful release of wax thermal sublimation printing technology, Sawgrass began development of inkjet sublimation inks resulting in it’s first release in 1996.

This innovation was awarded U.S. and International Patents. Users who print sublimation inks that have the properties of the Sawgrass invention in digital inkjet printers practice the Sawgrass Method.


How does Sawgrass protect itself from companies that infringe on its patents?

Sawgrass owns patents covering the manufacture, printing, and application of sublimation inks used with inkjet printers and has invested over $10 million into the development of this proprietary technology.

There are companies currently selling sublimation inks into the market that are believed to infringe on Sawgrass patents. The companies supplying these inks are aware of Sawgrass patent claims and of their products patent infringement. They willfully choose to sell them for their financial gain in disregard of existing patents.

Sawgrass always seeks a business solution to this type of conflict but must ultimately rely on Federal Courts to enforce the patent law and force such suppliers to stop selling patent infringing inks into the marketplace.